Deciding to start therapy is an important step in looking after your mental health. Whether you feel you need support at a difficult time or simply want to understand yourself better, the key is to find a form of therapy that feels most comfortable for you. Many people wonder whether it is better to meet a psychologist online or to visit an office. Both formats have their advantages, but you are the one who decides which is best for your needs. Let's look at what each of them can offer you.

Advantages of an online psychologist

1. Effectiveness confirmed by research

Research shows that online therapy is just as effective as therapy delivered in an office, especially in the treatment of depression, anxiety disorders and PTSD. A meta-analysis found that psychotherapy delivered by video does not differ significantly in effectiveness from face-to-face therapy, particularly in the case of cognitive behavioural therapy (CBT) (Fernandez, 2021). Online therapy was also widely used during the COVID-19 pandemic and was rated as effective by both therapists and patients (Ilmiatun, 2021).

2. Convenience and time savings

Online therapy lets you look after your mental health in the most comfortable way. You do not have to spend time commuting, look for a parking space or fit your day around the location of the office. You can connect with a psychologist from anywhere - from home, a hotel, or while on holiday. This makes therapy more accessible and easier to fit into everyday life.

3. Safety and a sense of comfort

For many people, starting therapy is very stressful. By choosing online meetings, you can attend sessions in a familiar, safe environment. This makes it easier to open up and talk about difficult topics without worrying about being judged or being stared at in a waiting room.

4. Flexibility tailored to your needs

Life can be unpredictable, so being able to adapt therapy to your schedule is a great advantage. Online sessions are often available across a wider range of hours, including evenings and weekends, which makes it easier to find a time that suits your daily rhythm.

5. Lower financial burden

Online therapy is a solution that allows you to look after your mental health without additional financial stress. You do not have to worry about travel costs or organising your time around a visit to an office – you can have your session in the comfort of your own home. This makes therapy more accessible and easier to introduce into everyday life, which increases your sense of safety and comfort.

When is it worth choosing a psychologist in an office?

Although online therapy has many advantages, some people may feel more comfortable meeting a psychologist in person. It is worth considering office visits if:

  • You need direct contact and the therapist's presence gives you a greater sense of safety.

  • You find it hard to concentrate during online conversations or feel that the screen limits your ability to express emotions.

  • Research indicates that psychodynamic therapy may require techniques to be adapted for the online format, which some patients may find challenging (Machado, 2020).

Is online therapy right for you?

The most important thing is that you feel well and safe during therapy. If you value freedom, anonymity and easy access to a specialist, online therapy may be an excellent solution. If, however, you prefer direct contact and feel that you open up better in a face-to-face conversation, an office may be the better option. There is no wrong choice - what matters is what is best for you.

Everyone has different needs and expectations of therapy. Whichever form you choose, the most important thing is that you are giving yourself a chance to feel better and to grow. If you are not sure which form will suit you, try booking a first online meeting and see how you feel about it.

Your mental health matters - choose the therapy that is best for you!

This content is for information purposes only and does not replace an individual medical or psychological consultation.

Natalia Kostusiak, MA – psychologist
Natalia Kostusiak, MA • Psychologist
Author of psychoeducational articles that promote knowledge about mental health.